Privacy Notice

1. Introduction

At Sotto Voce Studios NYC, we take your privacy seriously. This Privacy Notice explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy notice carefully. If you do not agree with the terms of this privacy notice, please do not access the site or use our services.

Sotto Voce Studios NYC ("we," "us," "our") operates the website sottovocestudios.nyc and provides music production, recording, mixing, mastering, and related services. We are committed to protecting your personal information and your right to privacy.

2. Information We Collect

2.1 Personal Information You Disclose to Us

We collect personal information that you voluntarily provide to us when you:

• Register for an account on our website
• Book studio time or services
• Express interest in obtaining information about us or our services
• Participate in activities on our website (such as posting comments or submitting content)
• Contact us via email, phone, or contact forms
• Sign up for our newsletter

The personal information we collect may include:

• Name and Contact Data: First and last name, email address, postal address, phone number
• Credentials: Password, password hints, and similar security information
• Payment Data: Credit card numbers, billing address, and payment information (processed securely by our payment processors)
• Artist Information: Artist name, genre, biography, and promotional materials
• Audio Content: Recordings, mixes, and other audio files you provide or create

2.2 Information Automatically Collected

When you visit our website, we automatically collect certain information, including:

• Log Data: IP address, browser type, operating system, access times, and pages viewed
• Device Data: Information about your device, including device type and settings
• Usage Data: How you interact with our website, including links clicked and features used
• Cookies: Small data files stored on your device (see Section 6 for more details)

3. How We Use Your Information

We use your personal information for the following purposes:

4. Sharing Your Information

We may share your information with:

• Service Providers: Third-party vendors who help us operate our business (payment processors, cloud storage, email services)
• Professional Advisors: Lawyers, accountants, and insurers when necessary
• Business Transfers: In connection with a merger, sale, or acquisition of all or part of our business
• Legal Requirements: When required by law or to protect our rights and safety

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

Our security practices include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and monitoring
• Access controls and authentication requirements
• Secure backup and disaster recovery procedures

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us:

• Remember your preferences and settings
• Understand how you use our website
• Keep you logged into your account
• Improve website functionality and performance

6.1 Types of Cookies We Use

6.2 Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to:

• View and delete cookies
• Block cookies from specific sites
• Block all cookies
• Set preferences for private browsing

Please note that disabling cookies may affect the functionality of our website.

7. Your Privacy Rights

7.1 General Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your information
• Objection: Object to certain processing activities
• Restriction: Limit how we use your information
• Portability: Receive your information in a usable format
• Withdraw Consent: Withdraw previously provided consent

7.2 California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect, use, and share
• The right to delete personal information
• The right to opt-out of the sale of personal information (we do not sell your information)
• The right to non-discrimination for exercising your rights

7.3 Exercising Your Rights

To exercise any of these rights, please contact us using the information in Section 12. We will respond to your request within 30 days.

8. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us. If we discover that a child under 13 has provided us with personal information, we will take steps to delete such information.

For minors under 18 using our services with parental consent, we collect only the information necessary to provide our services.

9. International Data Transfers

Our servers and operations are located in the United States. If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using our services, you consent to the transfer of your information to the United States, which may have different data protection laws than your country of residence.

10. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Notice, unless a longer retention period is required or permitted by law. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.

Specific retention periods:

• Account Information: Until account deletion, plus 1 year for backup
• Payment Information: 7 years (as required by tax law)
• Audio Files: 1 year after project completion, unless otherwise agreed
• Communications: 3 years after last contact

11. Changes to This Privacy Notice

We may update this Privacy Notice from time to time. The most current version will always be posted on our website with the "Last Updated" date. We will notify you of material changes by:

• Posting a prominent notice on our website
• Sending an email to registered users (if applicable)

By continuing to use our services after changes become effective, you agree to be bound by the revised Privacy Notice.